Cookie Policy
Last updated: 13.03.2026
Carbon Heroes Ltd (“Carbon Heroes”, “we”, “us”, “our”) is a UK-based company headquartered at 20-22 Wenlock Road, London N1 7GU, United Kingdom. We provide a digital platform that helps organisations design environmental social value projects and generate procurement-ready bid responses.
We are committed to protecting your personal data and ensuring your privacy, in full compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK privacy laws.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners. Cookies do not give us access to your computer or any personal information beyond what you choose to share with us.
2. Types of Cookies We Use
Strictly necessary cookies
These are required for the website to function (e.g. security, login, account access). They cannot be switched off.
Performance & analytics cookies
These help us understand how visitors use our website (e.g. which pages are most popular). Data is collected in an anonymised form.
Functional cookies
These remember your preferences (e.g. language, settings).
Marketing cookies
With your consent, we may use cookies to deliver relevant adverts or measure the effectiveness of campaigns.
3. How We Use Cookies
We use cookies to:
- Personalise content where appropriate
- Keep you logged into your account
- Enable secure payments and sponsorship transactions
- Measure and improve website performance
4. Your Choices
When you first visit our site, you will see a cookie banner asking you to accept or reject non-essential cookies. You can also change your preferences at any time via your browser settings.
Most web browsers allow you to control cookies through your browser settings. You can typically find these settings in the “Options”, “Preferences” or “Settings” menu of your browser.
Please note that if you choose to disable cookies, some features of the Carbon Heroes platform may not function correctly.
5. Third-Party Cookies
We may use third-party services that set cookies on your device on our behalf. These may include:
- Analytics providers (to help us understand how the site is used)
- Cloud hosting providers (to maintain our secure platform)
- Customer communication platforms
- Security monitoring services
All third-party service providers are contractually bound to comply with applicable data protection law and handle your data securely.
6. More Information
If you have any questions about our use of cookies, please contact us at:
Carbon Heroes Ltd
20-22 Wenlock Road, London N1 7GU
United Kingdom
contact@carbon-heroes.com